Privacy for hosts

Who is responsible for your data

Aloira is responsible for your account data and for how you use the tool.

You are responsible for your guests' data: Aloira stores it on your behalf, only to prepare and show their portal. What they're told is in the privacy notice for guests, linked from every portal.

What data is stored

Your account: the email you sign in with and, if you sign in with Google, the name and profile photo Google shares. We never receive your Google password.

Your place: its name, address, times, photos, video links and everything you write for your guests, plus your contact details (name, phone, email and photo) that they see in their portal.

Your stays and their activity: the bookings you create and what your guests do in their portal.

How many times a day you use artificial intelligence, to apply the daily limit.

During the pilot, the list of invited emails, which decides who can sign in.

Artificial intelligence

When you press «Improve text», the text you're writing is sent to Anthropic, the artificial intelligence provider, which suggests an improved version. You decide whether to use it.

When you publish the experience or save Property, what you've written for your guests is sent to Anthropic to translate it into the portal's other languages. Aloira stores the translations to show them to your guests.

Anthropic may process these texts outside the European Union and keep them for a limited time under its terms. It doesn't use them to train its models. Avoid writing your guests' personal details in these texts.

What it's used for and who sees it

So you can use Aloira: store your place, prepare the portals and show them to your guests. Your guests see your contact details and what you write for them in their portal. It isn't sold or used for advertising.

The data is stored on servers located in the European Union (Frankfurt). Aloira relies on these providers: Supabase (database, files and accounts), Vercel (the website), Anthropic (artificial intelligence) and Google (signing in with Google).

How long it's kept

Your account and place data, for as long as you have the account. If you ask to close it, it's deleted.

Your guests' personal data is deleted automatically 30 days after each departure, as their notice explains.

Cookies

Aloira only uses necessary cookies: one to keep you signed in, one to remember the language you choose and, if you enter the demo, one that remembers it. Demo data is stored only in your browser. There are no advertising or tracking cookies.

Your rights

You can see, correct or delete your data at any time in the tool, and download a copy with «Download a copy of my data», in the side menu.

To close your account or for any other request about your data, write to the email we invited you to the pilot from. If you're not satisfied with the answer, you can complain to the data protection authority (in Spain, the Agencia Española de Protección de Datos).